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hr@kstar.com.sg

CUSTOMER SERVICE CREW

(SALARY RANGE: $2300 - $2800)


RESPONSIBILITIES AND DUTIES

As a Service Crew, you will work with your Team Members to deliver a high quality service experience that exceeds customer expectations:

• Ensure that guests receive attention at all times
• Building and maintaining good rapport with the guest
• Must be customer service oriented
• Greeting customers at the door
• Ensure cleanliness and hygiene of KTV and keeping the environment tidy at all times
• Able to perform duties like taking food and drink orders, cashiering and any other ad hoc duties from time to time



QUALIFICATIONS AND SKILLS

• Able to communicate in English/Mandarin
• Minimum Secondary level education
• Outgoing, presentable and service-oriented
• Cheerful, independent and self-motivated
• Able to work shifts, weekends and public holiday
• Singaporean and PRs preferred

CASHIER & RECEPTIONIST

(SALARY RANGE: $2500 - $2800)


RESPONSIBILITIES AND DUTIES

• Attend and answer all incoming phone calls from internal and external customers
• Operate the POS cash register, handle various types of payments
• Attend to all walk-in customers in a professional manner
• Attend to all clients’ reasonable requests
• Ensure tidiness of front desk
• Perform filing and administrative tasks as assigned by the manager
• Punctual and always ready to serve customers as operationally required
• Working hours from 7pm - 3am OR 9pm to 5am, 6 days per week
• Required to work on weekends and public holidays



QUALIFICATIONS AND SKILLS

• Minimum completed GCE "O" level with past experience preferred
• Good spoken English/Mandarin
• Presentable, excellent working attitude, punctual
• Excellent in MS Office Suites application
• Singaporeans and PRs preferred